Privacy Policy

TMM Group Rentals — Miami Realty AI (Sofia)

Last updated: May 12, 2026

1. Information We Collect

When you send a message to our Facebook Page or interact with our AI assistant Sofia, we may collect:

• Your name and Facebook profile information
• Messages and conversation content you send us
• Property preferences and contact information you provide voluntarily

2. How We Use Your Information

We use the information collected to:

• Respond to your real estate inquiries through our AI assistant Sofia
• Connect you with our real estate team for property searches, rentals, and sales
• Send follow-up information about properties that match your needs

3. Information Sharing

We do not sell or share your personal information with third parties except as necessary to provide our real estate services. Your data is stored securely and only accessible to TMM Group Rentals staff.

4. Data Retention

Conversation data is retained for up to 12 months to provide continuity of service. You may request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at gustavolugo20@gmail.com.

6. Contact

TMM Group Rentals
Email: gustavolugo20@gmail.com
Miami, Florida, USA